Free shipping on all orders over $300*.

SHIPPING POLICY

Effective Date: [12/11/2025]

TorqueEdge (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase on our website https://torqueedge.store.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, contact number, billing and delivery addresses.
  • Payment Information: Card or bank details processed securely through trusted third-party payment gateways.
  • Device & Usage Data: IP address, browser type, device information, pages visited, and time spent on the site.
  • Cookies: Small files stored on your device to improve site functionality and experience.

 2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.
  • Communicate order updates or respond to inquiries.
  • Improve website performance and customer experience.
  • Detect and prevent fraud or unauthorized transactions.
  • Send promotional messages or offers (if you have opted in).

 3. Data Sharing

We may share your data with:

  • Service providers (delivery partners, payment processors, IT support) only to perform necessary business functions.
  • Legal authorities, if required to comply with applicable laws.
  • Business partners, in case of mergers or acquisitions (you will be notified if such changes occur).

We never sell or rent your personal data to third parties.

 4. Data Security

TorqueEdge implements reasonable technical and organizational measures to protect your data. However, no online platform can guarantee absolute security, and users share data at their own risk.

 5. Retention Period

We retain personal data only as long as necessary to fulfil orders, resolve disputes, or meet legal obligations. Thereafter, data is securely deleted or anonymized.

 6. Your Rights

You may:

  • Request access, correction, or deletion of your personal data.
  • Withdraw consent for marketing communications.
  • Disable cookies through browser settings.

Requests can be made via [Insert Email Address].

 7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites.

 8. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on this page, with the effective date clearly indicated.

 9. Contact Us

If you have questions about this Privacy Policy or data handling, contact us at:
📧 support@torqueedge.store
📍 TorqueEdge Pvt Ltd., Colombo, Sri Lanka